Frequently Asked Questions
Frequently Asked Questions
I’m a manager, how do I sign up my entire team?
We’re stoked you want to give your team training with MST! We do offer a discount for multi-user sign-ups to encourage just that. Please contact us directly to discuss your needs & budget.
Can I take these courses if I’m brand new to Physical Security?
Absolutely! We’ve done our best to design our courses for someone brand new to the security industry. If you have additional questions feel free to just reach out to our team. We’re here to help!
Can I get CEUs for taking these courses?
Not at this time, but we are planning to add these soon! We’d love to know which organizations our students need CEU’s from. Please email us and let us know so we can prioritize those!
How long do I have access to the course
For single courses purchased, you’ll have access to the course, videos, materials, assessment, and certificate for 365 days from your purchase date.
I have a question that wasn’t covered in the course, can you help?
We can certainly help answer quick questions about our courses. However, if you want an in-depth discussion, we would encourage you to set up a one-to-one call with the instructor so they can be compensated for their time. Reach out and we can connect you.
Do you offer any discounts?
We do! If you aren’t already signed up for our emails, you can receive coupons and discounts when we send out new promotions. Sign up with the form at the bottom of our homepage.
We do believe in pricing our courses appropriately for the value-packed education they provide but we do have a sale once or twice a year. Make sure you are on our email list to be notified!
Can I get a refund?
Momentum Security Training is an online-based platform. Due to the nature of our business, once you have access to the material refunds are not available. We understand that certain circumstances come up, so please reach out to our team to discuss your issue.
Will I get a Certificate of Completion after taking this course?
Only by request. If you need a certificate for CEUs or job promotion, contact us and we can send one over.
Do you offer in-person training?
It depends. Some of our instructors will come to your location to offer training. However, that will need to be organized through the instructor. Contact us to connect you.
Momentum Security Training does not offer in-person training at this time.
I'm a manufacturer, can you build custom training for my team/organization on our products?
At this time, we are not building custom training specific to a product or manufacturer. Please feel free to contact us if you have questions regarding this topic.
Are you looking for Instructors?
YES! We’d love for you to bring your expertise to our students. Please contact us to discuss further!